Archive for the ‘Decor’ Category »
CSR to Help You Look for Lamps
Our online store includes a customer service representative (CSR) whom you call and ask for specific details about the materials, delivery and mode of transaction. The CSR acts like the salesperson we find in the usual suburban malls. Our aim here is to provide you with all the information you need to help you come up with your decision. Because of the limitations imposed by bandwidth and the website hosting providers, we cannot provide all the details about the products. We have to save time and space especially on our online galleries. Besides, customers would not like too much information in written form placed in websites and this is a common rule. Thus, we find it necessary to hire the services of customer service representative to guide you in the transaction and make the arrangements for the delivery. If you want to ask him about the chandelier or the lamp you have in mind, then you can do so.
We learn from the experience of others. Our closest competitors do not invest in the services of customer service representatives and this error might have resulted to tens of thousands of dollars of losses. In our experience, we found out that we get more buyers because of the rule that no one will fork down his money on a bad investment. While we may have invested several thousand dollars more, the services are worth it. In the past few months since we introduced the CSR on our website, we were able to get more and more customers every week and the transactions got much faster. Thus, if you have item in mind or you want to get that wonderful golden lighting lamp, you call our CSR and he will be glad to answer your queries related to the transaction, product and the delivery. Enjoy shopping!